New Report Reveals a Scheduling Emergency for Service Workers
Recently, Working Washington interviewed over 300 service industry Seattle workers about their schedules . If you don’t work in the service industry, or if you haven’t worked in the service industry for over a decade, you might find the results to be shocking. Everybody knows that retail and food service employers demand out-of-the-ordinary schedules from their employees. That’s just a fact of life; people don’t eat dinner inside a 9-to-5 schedule. Whenever I applied for a service job, I was warned that I’d be expected to work nights and weekends. It’s what you sign up for. But here’s what you shouldn’t have to sign up for when you get hired: schedules that refuse to make room for family, higher education, or even second jobs; schedules that are so wildly varied that you’ll have no idea how much money you’ll be making at the end of the month; and schedules that consistently leave you feeling sick, stressed out, and exhausted. Employer expectations for scheduling in the service industry have gotten way out of hand. Just take a look at what Working Washington has uncovered. Half of all the workers they talked to receive their schedules one week or less in advance. Of that half, 21 percent received less than one week notice for their weekly schedule. Imagine not knowing on Sunday if you’ll have to work on Monday. That’s the schedule that tens of thousands of people in the Seattle area live with right now. Of the 300 people Working Washington talked to, the average part-time work week was 25 hours, with a weekly variability of 14.9 hours—so you might work ten hours one week and 40 hours the next. In fact, three-quarters of all those employees polled saw their weekly schedules regularly grow or shrink by 8 hours or more. How do you plan around a schedule like that, with a full days
+ Read More
Recent Comments